Terms of service
Noseflow Terms & Conditions
Welcome to Noseflow. These Terms and Conditions apply to your use of our website and your purchase of products from Noseflow.
By accessing our website or placing an order with us, you agree to these Terms and Conditions.
1. About Noseflow
Noseflow sells nasal strips and related products through our online store.
Throughout these Terms, “Noseflow”, “we”, “us” and “our” refer to the business operating the Noseflow website.
2. Products
We aim to ensure all product descriptions, images, colours, pricing and other information displayed on our website are accurate.
However, colours and appearance may vary slightly depending on your device, screen settings, lighting or minor manufacturing variations.
We reserve the right to update, modify or discontinue products where permitted by law.
3. Product Use
Noseflow Nasal Strips are intended for external use only.
Customers should follow the directions provided with the product and discontinue use if irritation or discomfort occurs.
Information provided on our website is general information only and is not intended to replace professional medical advice.
If you have concerns about your breathing, sleep or health, you should seek advice from an appropriately qualified healthcare professional.
4. Orders
By placing an order, you confirm that the information you provide is accurate and complete.
After placing an order, you may receive an order confirmation email.
We reserve the right to refuse or cancel an order in circumstances including:
- Suspected fraudulent activity
- Incorrect pricing or product information
- Stock availability issues
- Payment problems
- Errors affecting an order
If we cancel an order after payment has been received, an appropriate refund will be issued.
5. Pricing and Payment
All prices are displayed in Australian Dollars (AUD) unless otherwise stated.
Shipping costs and other applicable charges will be shown during checkout.
By placing an order, you authorise payment for the total amount displayed at checkout.
6. Promotions, Discounts and Bundles
Promotions, discount codes and bundle offers may be subject to specific conditions.
Unless otherwise stated:
- Discounts cannot be combined
- Promotional codes cannot be exchanged for cash
- Promotions may have expiry dates
- Promotional offers may be changed or withdrawn where permitted by law
7. Shipping and Delivery
Delivery timeframes provided on our website are estimates only.
Delivery may be affected by circumstances outside our reasonable control, including courier delays, weather events and peak delivery periods.
Customers are responsible for providing an accurate delivery address at checkout.
8. Returns and Refunds
Returns and refunds are handled in accordance with our Refund & Returns Policy.
Change-of-mind returns may be accepted where the product is:
- Unopened
- Unused
- In its original packaging
- In a resellable condition
Due to the personal-use and hygiene nature of Noseflow Nasal Strips, opened or used products cannot be returned for change of mind.
Customers are responsible for return shipping costs for change-of-mind returns.
Nothing in these Terms or our Refund & Returns Policy excludes or limits any rights or remedies available under Australian Consumer Law.
9. Intellectual Property
Unless otherwise stated, all content appearing on the Noseflow website, including our:
- Brand name
- Logo
- Product photography
- Graphics
- Designs
- Website copy
- Product descriptions
belongs to Noseflow or is used with permission.
You may not reproduce, copy, distribute, modify or commercially use our content without prior written permission.
10. Website Use
You agree not to misuse our website, interfere with its operation, attempt unauthorised access, introduce malicious software or use our website for unlawful purposes.
11. Limitation of Liability
To the maximum extent permitted by law, Noseflow is not responsible for losses caused by circumstances outside our reasonable control.
Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded under Australian Consumer Law.
12. Privacy
Personal information collected through our website will be handled in accordance with our Privacy Policy.
Payment details may also be processed by third-party payment providers in accordance with their own privacy and security policies.
13. Changes to These Terms
We may update these Terms and Conditions from time to time.
Any updated version will be published on our website with the revised date.
14. Governing Law
These Terms and Conditions are governed by the applicable laws of Australia.
15. Contact Us
If you have any questions about these Terms and Conditions, your order, or our returns policy, please contact:
Noseflow
Email: noseflow26@gmail.com